We use top quality K9 crystals, it’s highly durable, and preserves its clarity for lifetime.
Nope! The etching process changes the structure of the crystal and it will not fade even over a lifetime.
- How long will it take to receive the goods?
We will complete the crystal engraving within 1-2 working days after you place an order, and deliver it within 1-5 working days.
- Are the crystals easy to break?
K9 crystals will preserve their unique characteristics for years without any degradation if handled with care.
However, it is quite fragile and we advise placing them in a secure location.
- Which payment methods do you support?
We accept most Credit Cards and PayPal.
- Do you have a physical store?
Our current factory is in the United States, and the production and delivery are also in the United States, but there is no physical store at present, but there will be soon.
- How do I contact customer support?
Just shoot us an email :sale@picturelaser.com. our customer support team will address your question or issue immediately.